Blog Post: Digital Infrastructure

Digital infrastructure is made up of the hardware and software that create an ecosystem of connected and communicating machines and devices. In the wake of the COVID-19 pandemic, the need for solid digital infrastructure is more apparent than ever. Whether it is monitoring, tracking or responding to detected coronavirus cases, governments rely on their digital infrastructure, as much as their health care professionals, to contain the pandemic in these dire times.

The basics of digital infrastructure

When we think of infrastructure, the first things that come to mind are likely roads and bridges. This is actually a good way to understand digital infrastructure—thinking of it as the connectors of the digital world. After all, so much of technology is about the transmission of data from one place to another and then using the data in applications to solve problems.

Some of the basic, physical structures that are essential components of digital infrastructure are telecom towers, data centers, and even end-user devices. Meanwhile, the Internet, the Cloud and networks make up the non-physical aspects of this ecosystem.

A digital line of defense 

In what has been dubbed the “digital age,” we all know how important digital infrastructure is to our lives. Everything from the GPS system in our cars to online shopping is an example or a result of the presence of digital infrastructure. In the context of COVID-19, digital infrastructure can act as a digital line of defense against the spread of the virus. With a good monitoring and reporting system set up, a few key countries have been able to keep their COVID cases and deaths to a minimum. 

Take Taiwan for example, where Cervoz is headquartered. Taiwan has gone over 200 days without a locally transmitted case, and the government has credited what it calls the “Taiwan Model” for this success. A key component of the model is, as outlined on the Ministry of Foreign Affairs’ website, the use of technology to build a “multilayered epidemic containment network. Briefly put, Taiwan is using QR codes to facilitate the filling out of traveler information, phone signals to monitor those in quarantine, and AI and big data to assist physicians with diagnosing the disease. With these tech applications, Taiwan is a prime example of how good digital infrastructure can make meeting such an unexpected challenge more effective.

Of course, Taiwan is not the only place where such a digital line of defense has been implemented to successful results. All around the world actually governments are turning to apps as a means for tracking and reporting of potential cases of the virus. Both China and South Korean have used app-reporting systems to much success.

This is just the beginning 

Moving forward, governments and corporations should invest heavily in digital infrastructure in order to make the most of what technology has to offer, especially with 5G technology rolling out. Whether it’s COVID-19 containment, traffic control, virtual schooling, or AR/VR entertainment, all of these possibilities rely on steady and stable digital infrastructure. At this point, to not invest in digital infrastructure would be like not investing in roads and bridges—it just doesn’t make sense. 


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